Assistant Director of Financial Aid Processing

Position Summary:

Reporting to the Sr. Director of Financial Aid Processing, the Assistant Director plays a key role in leading and supporting centralized financial aid operations while contributing expertise across the University’s campuses. This position is part of a collaborative team of financial aid professionals working together managing core processing functions, ensuring regulatory compliance, and continuously improving systems and workflows.

The Assistant Director partners closely with colleagues in Central Financial Aid Processing, Information Technology, the Assistant Vice President for Financial Aid, and campus Financial Aid Directors to ensure Federal, State, and institutional financial aid policies and procedures are implemented effectively and consistently. This role offers the opportunity to contribute to process improvements, system enhancements, and cross-functional initiatives that impact students across the institution.

Key Responsibilities:

• Perform and support core financial aid processing functions as part of a centralized team, including federal verification and Return to Title IV (R2T4) calculations.
• Stay current on Federal and New York State financial aid regulations; collaborate with colleagues to evaluate and enhance policies, procedures, and operational practices.
• Contribute to the management of centralized financial aid activities, supporting Federal, State, and institutional aid programs while ensuring accuracy, consistency, and timely service to campus partners.
• Partner with team members and IT to support annual system setup, testing, and validation, including updates, bundles, and critical fixes.
• Support the origination process for federal and private loan programs; work collaboratively to resolve rejected records and assist with reconciliation of federal loan and Pell data with Common Origination and Disbursement (COD).
• Collaborate with campus colleagues and peer institutions to share knowledge, benchmark practices, and implement improvements that enhance financial aid operations.
• Participate in special projects and initiatives that support innovation, efficiency, and service excellence across financial aid operations.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree required; master’s degree preferred.
• Minimum of 2 years of financial aid operations experience required.
• Strong working knowledge of Federal and New York State financial aid regulations and systems (e.g., COD, NSLDS).
• Experience with integrated financial aid systems required; Oracle PeopleSoft Campus Solutions Financial Aid module experience.
• Demonstrated ability to work both independently and as part of a collaborative, cross-functional team.
• Active involvement in regional and/or national financial aid associations.
• Excellent analytical, organizational, and communication skills.
• Proficiency in Microsoft Office and Windows-based environments

Special Information: Periodic travel to campus sites required.

Apply here:  LIU Job Opportunities