Posted: Jun 10, 2025
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Senior Associate Director of Financial Aid

Roger Williams University - Bristol, Rhode Island
Full-time
Application Deadline: N/A

Company Description:

At Roger Williams University, students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in our interconnected, global world. RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that today's employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development, and academic innovation.  

To learn more about Roger Williams University's commitment and support of diversity and inclusion, please visit https://www.rwu.edu/who-we-are/diversity-equity-inclusion.

 

Job Description:

Reporting to the Associate Vice President of Enrollment Management, the Senior Associate Director of Financial Aid is responsible for the administration of a complex financial aid program, which includes Federal, State, and Institutional funds. The Senior Associate Director of Financial Aid provides strategic leadership in developing and assessing processes for efficiency, accuracy, and equity when overseeing appropriate stewardship, while assuring compliance by the University regarding all set regulations. The Senior Associate Director directly supervises the Financial Aid Counseling staff, assessing staff for optimization, and ensuring exceptional customer service is provided to all who contact Financial Aid. The Senior Associate Director provides strategic leadership, oversees audits, performs data analysis and provides reports, manages a counseling case load, and stays abreast of the changing federal and external financial aid landscapes. 


Essential Functions/Characteristics

Financial Aid Program Awards

Responsible for the delivery of a comprehensive, mission-aligned, strategic aid program.

Analyze and manage the budget for student financial aid awards, and execute a disbursement plan in conjunction with the University's Admission and Enrollment Management tactics.

Oversee the disbursement and packaging of the student financial aid budget, which includes federal, state, and institutional contributions.

Provide decisions on needs-analyses based on students' applications.

Policy and Program Administration

Responsible for all communications and interactions with appropriate Higher Education Associations, Affiliates, and Financial Aid Associations on behalf of the Office of Financial Aid.

Prepares communications from the Office of Financial Aid to current and returning students and families, as well as internally between offices. 

Responsible for collecting, analyzing, and reporting all statistical data from the Department of Financial Aid, and distributing reports to appropriate agencies and publications.

Responsible for internal reports for appropriate offices.

Evaluate spending trends to ensure appropriate recommendations to manage the financial aid budget appropriately.

Ensure that all financial aid policies and procedures are being followed appropriately and equitably.

Events and Outreach

Participate in all necessary on-campus events that require financial aid expertise.

Present financial aid information and processes to parents and students at orientation and during the academic year at appropriate times.

Participate in all appropriate events hosted by the Division of Enrollment Management.

Staff Management

Hire, train, manage, motivate, and evaluate direct report staff.

Responsible for the successful administration of the Department of Financial Aid, which includes monitoring workflow, employee development, reviewing work product, staffing, direction, and evaluation.

Supervise Associate and Assistant Directors and Financial Aid Counselors.

Additional Functions
 

Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy.

Perform other duties as assigned by supervisor or supervisor's designee.

Requirements:

Bachelor's Degree.

At least seven years of progressive, administrative financial aid experience.

A minimum of three years of supervisory experience.

Advanced knowledge and demonstrated administration experience of financial aid software, preferably PowerFaids and Colleague.

Expert knowledge of federal, state, and institutional policies, regulations, and practices for awarding financial aid.

Proficiency in compliance administration pertinent to internal and federal audits.

Advanced skills and knowledge MS Office Suite applications.

Preferred Qualifications

Advanced Degree in Higher Education Administration or Business Administration.

At the University's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

 

Additional Information:

Roger Williams University is an affirmative action/equal opportunity employer and com-mitted to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401) 254-3123 /Email Address: [email protected]

 

Application Instructions:

Please attach a resume, cover letter, and list of three (3) professional references.


Apply Here: https://www.click2apply.net/KgyjYjSapAb8bSaQrHLdre

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